Frugal Frau Returns

We do not sell products we are not willing to take back. We will gladly accept returns for defective items within 30 days of purchase. We have implemented an automated return process for quick and convenient resolution, found at the link below. 

Return Portal

If you have questions or concerns that are not resolved using this process, please contact us at 

For health and safety reasons, we do not accept returns of personal health, hygiene, sanitary products or intimate apparel. If you have concerns about these items, please email us at 

 We take pride in researching and finding quality items for you. Because many items are shipped directly from the manufacturer, we do not have the ability to personally inspect each item before shipment. We would appreciate any information regarding the item so that we can address quality control with the manufacturer. 

Thank you, 

Frugal Frau